Check Ride Status

The NoRush chatbot makes it easy for users to check on the status of their ride using simple, natural language.

User as a Passenger

When a user wants to check their ride status, they can ask the chatbot something like:

• "Where is my ride?"
• "Is my driver on the way?"
• "How far is my ride?"

The chatbot will:

1. Verify Ride Status

   • Checks if the user currently has a ride that has been accepted by a driver.

2. Retrieve Driver Information

   • If a ride is active, the chatbot locates the assigned driver and determines their current distance from the user using real-time location data.

3. Respond with Status Update

   • Notifies the user with an update like:
     "Your driver is approximately 5 minutes away."
   • If location data is unavailable, the chatbot will inform the user accordingly.

4. Handle No Active Rides

   • If there is no ride in progress, the chatbot will respond with:
     "You don't have a ride on the way right now."

This feature helps passengers stay informed without needing to track down app screens or manually contact their driver.